Unexpected invoice from Firetail?
If you have recently received an unexpected invoice from Firetail, and do not trade with us, you may be a victim of an invoice fraud attack (also known as “CEO fraud” or “Business email compromise” fraud).
The Firetail name and address is sometimes used by invoice fraudsters, who fake an email from a director, suggesting an urgent bank transfer to an account in the name of Firetail.
These are fraudulent requests, and nothing to do with Firetail. We never request “urgent payment”. Most targets are other small businesses.
We have been a target and a victim of these same fraud actions. If you are a victim, it is likely your firm's name will also be used in future requests of this type.
Last year, the government suggested charities were a particular target.
If you have made a payment, this guide gives a step-by-step guide about what to do:
The first steps are to contact your bank, and the police cybercrime unit at Action Fraud, even if the attack is unsuccessful: